Privacy Policy
1. Introduction
Castanea Sicilian Cafe, Inc. (“Castanea,” “we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
This Policy applies to all users located in the United States, including California residents, and is designed to comply with the California Consumer Privacy Act (CCPA) and other applicable U.S. privacy regulations.
By accessing or using our website, you agree to the practices described in this Policy.
2. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy, please contact:
Castanea Sicilian Cafe, Inc.
1307 Ocean Front Walk
Venice, CA 90291, USA
Phone: +1 (310) 309-0537
Email: welcome@castaneacafe.com
3. Information We Collect
We collect several types of information in order to operate our website and provide high-quality service.
A. Information You Provide to Us
This includes:
Name
Email address
Phone number
Order or inquiry information
Any content you submit via contact forms or email
B. Information Collected Automatically
When you interact with our website, we may automatically collect:
IP address
Browser type and version
Device type
Operating system
Date and time of access
Pages visited and referring URLs
Usage patterns and interaction data
This information helps us maintain website functionality and security.
C. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to:
Improve website performance
Analyze visitor behavior
Store user preferences
Support marketing and analytics
You may disable cookies in your browser settings, but some site features may not work properly.
4. How We Use Your Information
We use personal information for the following purposes:
To operate, maintain, and improve our website
To respond to inquiries and provide customer support
To process orders and transactions (if applicable)
To analyze website performance and user behavior
To enhance security and prevent fraudulent activity
To send newsletters or promotional updates (only if you opt in)
We do not use your personal information for automated decision-making that produces legal or significant effects.
5. How We Share Information
We may share your personal information with:
A. Service Providers
Trusted third parties who assist with:
Website hosting
Analytics
Payment processing
Marketing tools
IT support
These providers may only use your information as needed to perform their services.
B. Legal & Safety Purposes
We may disclose information if required by:
Law enforcement
Legal processes
Regulatory authorities
To protect rights, safety, or property
C. Business Transfers
If Castanea is acquired, merged, or undergoes restructuring, your information may be transferred as part of that transaction.
We do not sell personal information in the traditional sense; if this changes, you will be informed and given opt-out rights as required by law.
6. Your Privacy Rights (California Residents)
Under the CCPA, California residents have the right to:
A. Right to Know
Request details about:
Categories of personal information collected
Sources of the information
Purpose of collection
Third parties with whom we share information
B. Right to Access
Request a copy of personal information we have collected about you.
C. Right to Deletion
Request deletion of your personal information, except where retention is legally required or otherwise permitted.
D. Right to Opt-Out
We do not sell your personal information. If this policy changes, we will provide a “Do Not Sell My Personal Information” link.
E. Right to Non-Discrimination
We will not deny services or alter pricing if you exercise your privacy rights.
To submit a request, contact us at:
📧 welcome@castaneacafe.com
📞 +1 (310) 309-0537
7. Cookies & Similar Technologies
Types of Cookies We Use
Essential cookies: Required for site functionality
Analytics cookies: Help us understand usage patterns
Preference cookies: Store language and settings
Marketing cookies: Support advertising performance
You can manage cookie settings directly in your browser.
8. Google Analytics
We use Google Analytics to analyze site traffic and usage trends.
Google may collect:
IP address
Browser details
Device information
Interaction data
You may opt out by installing Google’s browser opt-out tool:
https://tools.google.com/dlpage/gaoptout/
Google’s Privacy Policy: https://policies.google.com/privacy
9. Social Media Plugins
Our website may include buttons or plugins from:
Facebook
Instagram
Twitter
TikTok
LinkedIn
When interacting with these plugins, the respective providers may collect data according to their own privacy policies. We do not control their practices.
10. Google Maps Integration
When you use pages that include Google Maps, Google may collect device and usage data to support the map service.
11. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
Encrypted data transmission (HTTPS)
Secure servers
Restricted access
Regular monitoring
No method of online transmission is completely secure, but we continuously work to enhance protection.
12. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described
Meet legal obligations
Maintain business records
After this period, information is securely deleted or anonymized.
13. Links to Third-Party Websites
Our website may contain links to external sites.
We are not responsible for the content or privacy practices of those sites.
We encourage you to review third-party Privacy Policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Continued use of our website after updates constitutes acceptance.
15. Contact Us
If you have questions or privacy requests, please contact:
Castanea Sicilian Cafe, Inc.
Email: welcome@castaneacafe.com
Phone: +1 (310) 309-0537
Address: 1307 Ocean Front Walk, Venice, CA 90291, USA
